Based in La Chaux-de-Fonds, Switzerland, ATM Global Logistics was founded in 1976 and operates as a freight forwarder structured around three core areas:
- Transport (sea, air, and road),
- Customs (for its own operations, for clients’ bonded warehouses, and for border clearance),
- Logistics (contract logistics, industrial packaging, and quality control).
ATM Global Logistics has been using Akanea TMS Freight Forwarding for several years and has been operating with the latest version of the software since early 2022. The company relies on the solution daily to manage all types of transport listed above, particularly for automating the thousands of invoices it processes annually.
AKANEA’s Reputation – A Key Factor in the Decision
According to John Beck, Managing Director of ATM, AKANEA’s reputation led to its inclusion in the solution benchmarking process conducted in 2014.
“We have always strived to identify with our clients’ needs, in other words, to adapt to them (…) we need an IT partner with the same ambitions,” he emphasises.
Akanea TMS Freight Forwarding – One Application, Three Key Strengths
Julie Gerber, Head of Sales, and Gwenaëlle Leplat, EMEA Zone Team Leader at ATM, unanimously praise the application’s user-friendliness and the time savings observed in daily operations.
Julie Gerber describes Akanea TMS Freight Forwarding as “a highly comprehensive and well-developed system; we can produce all our air and sea freight documents.”
According to them, the application’s three major strengths are:
- Client-specific billing profiles, tailored to each client and pricing structure,
- Electronic Document Management System (EDMS) for maintaining paperless records,
- Sales tracking, with the ability to convert quotes into pre-filled job files with the correct information.
Gwenaëlle Leplat adds, “Order tracking is made easier with AKANEA, as we can retrieve information directly from the sales department.”
An Optimal Project Approach and Methodology for ATM
Craig Chapman, Head of Transport and Operations, states: “The approach, methodology, and implementation were optimal for our business. The training we received at the outset allowed us to fully understand AKANEA’s capabilities.”
The solution enables ATM to look towards the future and adapt to the evolving needs of its clients.
“There’s always a friendly voice on the other end of the line or an email with clear instructions.”
Craig Chapman also praises the high-quality support provided by AKANEA, which is essential for deepening their knowledge of the application and tailoring it to their internal processes.
