A technological collaboration in service of customs performance
Could you briefly introduce yourself and AEB’s role?
I am Petya Mancheva, Partner Manager at AEB, a German company specialising in software solutions for international logistics, export management, and customs formalities.
AEB supports businesses in the digitalisation of their customs processes and ensures regulatory compliance at both European and international levels.
What is your scope of activity (countries, sectors, types of clients)?
AEB operates on an international scale, with a strong presence in Germany, the United Kingdom, the Netherlands, France, and also in Asia.
Our clients primarily include companies in the industrial, retail, and logistics sectors that import or export goods and require robust tools to manage their customs obligations across various countries.
Since when have you been collaborating with Akanea?
We have been collaborating with Akanea since 2016. The partnership started gradually and has since evolved into a structured collaboration aimed at addressing the concrete needs of our French clients, with a growing volume of transactions.
What benefits do you derive from this collaboration today?
It is a positive, balanced, and mutually constructive partnership. We highly value the professionalism, expertise, and responsiveness of the Akanea teams. We are keen to promote this partnership internally at AEB, especially as our company is experiencing significant growth.
What prompted you to seek a connection solution to French Customs?
Our clients in France have specific obligations in relation to French Customs, and it became essential for us to offer them an integrated, compliant, and automated solution. It was in this context that we turned to Akanea, whose local expertise and ability to provide a reliable technical gateway to French Customs services were perfectly suited to our needs.
Thanks to Akanea, over 6,000 customs declarations are now processed annually by eight of our international clients.
How did the integration with Akanea’s environment proceed?
The integration process went very smoothly. Our technical teams worked efficiently with Akanea’s teams, which enabled us to implement the interface within a reasonable timeframe and with a high degree of reliability.
What were your initial expectations regarding the data transmission service to French Customs? Have they been met?
We were seeking a solution that could integrate easily with our system while ensuring compliance with the requirements of French Customs. These expectations have been fully met. The data transmission solution provided by Akanea fulfils its purpose, allowing our clients to submit their declarations seamlessly.
Akanea’s in-depth expertise in the specificities of French Customs is a genuine asset. Being able to entrust them with this aspect in full confidence enables us to meet our clients’ expectations with peace of mind.
What types of customs formalities are handled through the solution?
Currently, our exchanges primarily concern export flows. However, with upcoming regulatory developments, particularly the European Customs Data Hub project expected by 2030, we are preparing to expand the scope of our interfacing.
Any final thoughts?
We greatly value Akanea’s collaborative spirit and rigour, particularly regarding regulatory compliance and data protection. We look forward to further developing this partnership in the years ahead, always with the aim of best serving our mutual clients, in a spirit of innovation and mutual trust.
