For nearly 10 years, dbh Logistics IT AG has trusted Akanea DOUANE to support its German industrial clients operating in France. This partnership is built on trust, complementary expertise, and a shared vision of customs efficiency and regulatory compliance.
Who is dbh Logistics IT AG ?
Based in Bremen, Germany, dbh Logistics IT AG is one of the leading providers of software solutions and consulting services in the fields of customs, foreign trade, compliance, transport management, port management, and cloud services.
Its Customs Solutions division offers dedicated solutions for customs declarations (Advantage Customs), compliance and export control (Advantage Compliance), and shipping (Advantage Delivery). All these solutions can be integrated into SAP and Microsoft environments through dbh plug-ins and add-ons.
« With our solutions, we reliably and predictably remove barriers in global supply chain flows. We focus on the efficiency of goods movements, ensuring they reach their destination as quickly, securely, and cost-effectively as possible.
We make your logistics more efficient, safer, faster, and more profitable. » Martin de Vries, Vice President of Customs Solutions.
A partnership focused on consulting, integration, and customer support
As part of its partnership with AKANEA, dbh has primarily been responsible for :
- Advising its customers,
- Integrating Akanea DOUANE into Advantage Customs and into its SAP ECC and SAP S/4HANA export plug-ins,
- Reselling the solution,
- Providing day-to-day user support.
The customers involved were mainly German industrial companies with subsidiaries in France, facing strong requirements in terms of customs compliance and declaration efficiency.
AKANEA : a choice driven by alignment and complementarity
When the partnership began nine years ago, several criteria were decisive :
- A market approach in France similar to dbh’s approach in Germany,
- Functional coverage aligned with customer needs,
- A relevant and sustainable business model,
- A share vision of partnership,
- And strong expectation of cooperation based on trust.
What were the concrete benefits for customers ?
The companies supported quickly observed :
- Greater transparency in their process,
- Improved compliance of customs declarations,
- A significant reduction in errors.
Customers were particularity reassured by :
- The stability of the Akanea DOUANE solution,
- Its reliability and regulatory compliance,
- End-to-end traceability.
A partnership built on trust and continuity
Throughout the partnership, dbh has particularly valued the quality of AKANEA’s customs expertise and the ongoing support provided, whether through daily support, training, or pre-sales assistance required to secure each project.
This collaboration has relied on several key strengths of the Akanea DOUANE solution : seamless integration into various environments, strong business expertise carried by the teams, and ease of use.
Dbh also highlights AKANEA’s solid position in the French market and the reliability of its compliance expertise, which have helped build a long-lasting and trusted relationship.
Martin de Vries particularly recalls :
« The very positive first meeting in Lyon at the beginning of the partnership nine years ago, and the stable and productive cooperation that followed. »
And when asked whether he would recommend Akanea DOUANE, his answer is straightforward :
« Yes, for the fairness, quality, and stability oh the solution ».
