FTL OVERSEAS is a subsidiary of the FTL Group, founded in 2014 by two Chinese entrepreneurs based in France. The Group quickly established itself as a key player in international trade with China and now encompasses several subsidiaries specialising in distinct areas such as general cargo sea freight, freight forwarding, e-commerce logistics, customs clearance, and express export shipments.
FTL OVERSEAS focuses primarily on customs clearance for the e-commerce sector, with 98% of its operations dedicated to Delta H7 and Delta X declarations for clients predominantly based in China.
Each year, the company processes over 60 million customs declarations, primarily for small parcels.
In a sector where speed and flexibility are paramount, Akanea Customs has become an indispensable partner for FTL OVERSEAS. Since 2019, the company has been using this solution to manage its Delta G, Delta X, and Delta H7 declarations.
Akanea Customs: a customs procedures management solution that delivers daily productivity gains
Our customs declaration software is officially certified by French Customs and carries an A+ cybersecurity rating, ensuring service continuity even in offline mode through its emergency procedure feature.
Kevin Thoin highlights how the Akanea Customs Delta software stands out for its ease of use and processing speed:
“Akanea Customs is very user-friendly; everything is already built-in, there’s no need for configuration—it’s a real time-saver. Furthermore, I can state without hesitation that this solution is significantly faster, and the declaration process is far smoother than with other systems I’ve used in the past.”
Akanea CUSTOMS is fully web-based, accessible anytime, anywhere, on any device
“The software’s web accessibility is a major advantage. Whether I’m in the office or elsewhere, I can log in from anywhere in real time—even from my mobile phone while shopping at the weekend, if necessary!
It’s a true asset in our industry, where traffic never stops, especially in the e-commerce sector, where we operate seven days a week,” emphasises Kevin Thoin.
AKANEA’s technical experts, project managers, trainers, and support staff are always available to support your business growth
The Head of Customs also emphasises the importance of AKANEA’s responsiveness:
“The teams assist us daily, as we always have ongoing projects, unforeseen events, and elements that need to be implemented, for example.
All of these people are exceptional—the interactions we have are always pleasant. Whether for training or technical adjustments, we have always found a listening ear and solutions tailored to our needs.”
With a constantly evolving operation and significant volume peaks, particularly from the end of the summer holidays through to Christmas, FTL OVERSEAS continues to meet the sector’s challenges thanks to a strong and trusted partnership with AKANEA.
